Terms & Conditions
Last Updated: October 28, 2026
Welcome to Vitaventry (“we,” “our,” “us”). These Terms & Conditions govern your access to and use of our website, products, and services.
By visiting our website or placing an order, you agree to these terms. If you do not agree, please discontinue use of the website.
Please replace the placeholders in this document with your actual business and contact details before publishing.
1. Acceptance of Terms
By accessing, browsing, or purchasing from Vitaventry, you confirm that you have read and understood these Terms & Conditions and agree to comply with them, along with our applicable Privacy Policy, Shipping & Delivery Policy, Cancellation Policy, and Returns & Refunds Policy.
You must be legally capable of entering into a binding agreement under the laws applicable to you to place an order.
2. About Vitaventry
Vitaventry provides an online shopping experience for beauty, personal-care, and self-care products, including products in categories such as lip care, hair color, hair care, face wash, and eye cream.
Business name: [Insert registered business name]
Website: [Insert website URL]
Contact email: [Insert official support email]
Business address: [Insert business address]
3. Products and Product Information
We aim to present product descriptions, photographs, ingredients, sizes, colors, and other details as accurately as possible.
However:
Product colors and appearance may vary slightly depending on your device, screen settings, lighting, or product packaging.
Packaging, labels, and product presentation may change from time to time.
You should review the product description, ingredients, warnings, and usage instructions before purchasing or using a product.
Product information on our website is provided for general shopping purposes and is not a substitute for professional medical advice.
If you have allergies, sensitive skin, or concerns about a product’s suitability, review the available product information and consult a qualified professional when appropriate.
We do not guarantee that every product will be suitable for every individual.
4. Orders and Order Acceptance
When you place an order, you are submitting a purchase request. An order confirmation email does not necessarily mean that the order has been finally accepted or dispatched.
We reserve the right, where permitted by applicable law, to review, decline, or cancel an order for legitimate reasons, including suspected fraud, incorrect listing information, inventory issues, payment problems, or delivery restrictions.
If we cancel an order after payment has been received, any refund due will be handled in accordance with applicable law and our relevant refund policy.
Please ensure that your name, email address, telephone number, delivery address, and order details are accurate when placing an order.
5. Prices, Taxes, and Payment
Product prices and applicable charges will be displayed during the purchase process. Unless clearly stated otherwise, additional charges such as shipping fees or applicable taxes may be shown separately at checkout.
We make reasonable efforts to keep prices accurate but reserve the right to correct genuine pricing or listing errors, subject to applicable law.
Payments must be completed using the payment methods made available at checkout. An order may not be processed until the required payment has been successfully received or authorized.
If a payment has been made for an order that cannot be fulfilled, any refund due will be handled under our applicable policies and legal obligations.
6. Product Availability
Product availability may change without notice. Adding an item to your cart does not guarantee that the product will remain available until checkout is completed.
If an ordered product becomes unavailable, we will take appropriate steps to inform you and, where applicable, offer cancellation or a refund in accordance with our policies and applicable law.
7. Shipping and Delivery
Orders are processed and delivered according to our Shipping & Delivery Policy.
Any delivery dates or timeframes displayed on the website are estimates unless expressly stated otherwise. Actual delivery may be affected by the destination, courier operations, weather, customs procedures, or other circumstances outside our reasonable control.
You are responsible for providing a complete and accurate delivery address. Please contact us promptly if you discover an error in your delivery information.
For more details, please read our Shipping & Delivery Policy.
8. Order Cancellation, Returns, and Refunds
Order cancellations, returns, exchanges, and refunds are governed by our applicable Cancellation Policy and Returns & Refunds Policy.
Eligibility may depend on the product, order status, condition of the item, and applicable legal requirements.
Nothing in these terms is intended to remove or restrict any consumer rights that cannot legally be excluded.
Please review the relevant policy before placing an order or requesting a cancellation, return, or refund.
9. Promotions, Discounts, and Offers
Promotional codes, discounts, and special offers may be subject to separate conditions, including expiry dates, product eligibility, minimum purchase requirements, or limits on use.
Unless the offer states otherwise, promotions cannot be assumed to apply to every product or be combined with other discounts.
We may amend or withdraw a promotion where permitted by law. Any terms specifically communicated for an offer will apply alongside these Terms & Conditions.
10. Acceptable Website Use
You agree to use the Vitaventry website lawfully and responsibly.
You must not:
Use the website for fraudulent, unlawful, or misleading activities.
Attempt to gain unauthorized access to the website, its systems, or another person’s account.
Interfere with website functionality, security, or availability.
Upload malicious code or attempt to harm the website or its users.
Copy, scrape, or commercially exploit website content without authorization, except where permitted by law.
Provide false information or misuse payment, ordering, or promotional systems.
We may restrict or suspend access where reasonably necessary to protect the website, our customers, or our business, subject to applicable law.
11. Intellectual Property
Unless otherwise indicated, website content—including text, branding, logos, graphics, layouts, and original images—is owned by or licensed to Vitaventry and is protected by applicable intellectual-property laws.
You may access and use the website for personal, non-commercial shopping purposes. You must not reproduce, distribute, modify, publish, or commercially exploit our protected content without prior written permission, except as permitted by law.
Third-party brand names, product names, logos, and trademarks remain the property of their respective owners.
12. Third-Party Services and Links
Our website may use third-party services, including payment providers, delivery partners, analytics tools, or external websites.
These services may be governed by their own terms and privacy policies. We do not control third-party websites and are not responsible for their content or practices, except to the extent required by applicable law.
Please review the relevant third party’s terms before using its services.
13. Privacy and Personal Information
Your personal information is handled in accordance with our Privacy Policy.
We may need certain information to process orders, arrange deliveries, respond to customer enquiries, prevent fraud, and meet applicable legal obligations.
Please read our Privacy Policy to understand what information we collect, how it is used, and what rights may be available to you.
14. Product Use and Safety
Please follow the product label, ingredients information, directions, and safety warnings provided with each item.
Beauty and personal-care products may not be suitable for everyone. Conduct any recommended patch test and discontinue use if irritation or an adverse reaction occurs. Seek appropriate medical advice if you experience a serious reaction.
Vitaventry’s general product descriptions are not intended to diagnose, treat, cure, or prevent any medical condition. Do not rely on website content as a substitute for professional medical advice.
15. Disclaimer and Limitation of Liability
We make reasonable efforts to maintain an accurate, secure, and accessible website. However, we do not guarantee uninterrupted access or that the website will always be free from errors or technical issues.
To the extent permitted by applicable law, Vitaventry will not be liable for indirect or consequential losses arising from website use or an inability to access the website.
Nothing in these terms excludes or limits liability where such exclusion or limitation is prohibited by law, including applicable consumer protections or liability for fraud or other liability that cannot legally be excluded.
Your statutory rights remain unaffected.
16. Indemnity
To the extent permitted by applicable law, you may be responsible for losses reasonably arising from your unlawful use of the website or your material breach of these terms.
This section does not impose liability where doing so would be prohibited by applicable law or override any non-excludable consumer rights.
17. Changes to These Terms
We may update these Terms & Conditions to reflect changes in our business, website, services, or legal obligations.
The updated version will be published on this page with a revised “Last Updated” date. Changes will apply as permitted by law. Where required, we will provide appropriate notice or obtain any necessary consent.
We encourage you to review this page periodically.
18. Governing Law and Disputes
These terms are subject to applicable laws. Any dispute will be handled by the courts or other dispute-resolution bodies that have jurisdiction under those laws.
If Vitaventry operates from India, have this section reviewed and completed to reflect the appropriate Indian law and jurisdiction for your business. Nothing in this clause removes any mandatory consumer rights or remedies available to you.
19. Contact Us
If you have questions about these Terms & Conditions, please contact us:
Business Name: Vitaventry
Registration Number: UDYAM-GJ-22-0673448
Email: [email protected]
Number: +91 8980814086
Business address: C-2/404, Royal Township, Near Shyam Dham Mandir, Sarthana Jakatnaka, Surat City, Surat – 395006, Gujarat, India.